Ian Lintner
Lead Engineer · Full Stack · Distributed Systems · AI Platforms · Functional Programming
Executive Summary
- Lead Engineer with 20+ years building cloud-native, event-driven systems and secure APIs.
- Recent focus: AI communications platform (LLM chat/routing, orchestration, summarization).
- Strong in Scala (ZIO/Akka), Kafka, Kubernetes, Terraform, and OpenTelemetry end-to-end tracing.
- Track record: performance + reliability wins, migrations, and mentoring teams.
Key Highlights
- • Team Lead (Carvana) — AI communications platform
- • Scala (ZIO/Akka), Python, TypeScript, SQL
- • Kafka / event-driven microservices
- • Kubernetes + Terraform, AWS + GCP
- • Observability: OpenTelemetry, Datadog, Grafana
- • Security: IAM, OIDC/SAML/SSO, secure messaging
Technical Expertise
Cloud & Infra
AWS, GCP, Kubernetes, Terraform, CI/CD, serverless, containers, IaC
Distributed systems
Event-driven architecture, microservices, secure APIs, data pipelines, messaging
Languages
Scala, Python, Java, TypeScript/JavaScript, SQL, C#
AI / LLM systems
LLM chat + routing, summarization pipelines, human-in-the-loop workflows, AI-assisted engineering
Reliability & Observability
Kafka, ZIO, Akka, OpenTelemetry, Datadog, Grafana
Leadership
Architecture reviews, RFCs, mentoring, cross-stack collaboration, execution ownership
Selected impact
- Carvana — AI Chat Platform: Helped architect an LLM-based communications platform; led platform team delivery of new features to production.
- Carvana — Performance: Reduced a critical chat backend span by ~10× (from 1s+ to ~90ms) using caching and pooled Twilio identities.
- Observability at scale: Implemented end-to-end tracing across UI → gateways → microservices → AI flows with OpenTelemetry.
- Workiva — Serverless + SSO: Built SSO/SAML/OIDC gateways and serverless integrations on AWS.
Experience
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Carvana — Senior Engineer II → Team Lead (AI Communications Platform)
Aug 2022 – Jun 2025 · Remote
- Led backend transformation of customer communications: AI-driven chat, routing, and orchestration between LLMs and human agents.
- Architected event-driven systems with Scala/ZIO/Akka; migrated Kafka workloads to Confluent Cloud.
- Designed LLM summarization pipelines and secure messaging infrastructure (privacy-aware data handling, safe API design).
- Implemented distributed tracing across UI → gateways → microservices → AI flows via OpenTelemetry.
- Achieved a ~10× latency reduction on a critical backend span through caching and pooled Twilio identities.
- Advanced AI-first engineering workflows (Copilot, agentic tools) to improve team throughput and feedback loops.
Technical Deep Dive & Leadership
Focus areas included event-driven orchestration, safe fallbacks for human escalation, and reliability guardrails (timeouts, backpressure, and tracing-based troubleshooting). Emphasis on security and observability to keep AI flows debuggable in production.
Samsung SmartThings — Senior Software Engineer
Jun 2021 – Aug 2022 · Minneapolis, MN
- Designed identity and access services for a global IoT platform.
- Built high-throughput Scala/Groovy services with Akka and Spring Security.
- Managed AWS infrastructure with Terraform; improved operability with Datadog + Sumo Logic.
- Supported mission-critical 24/7 platform spanning US and Korea.
Workiva — Senior Software Engineer
Dec 2013 – Jun 2021 · Ames, IA
- Drove platform and IAM initiatives across internal tools and customer-facing systems.
- Built SSO/SAML/OIDC gateways (Python/Flask on AWS Lambda) for SaaS integrations.
- Developed an internal video streaming platform that scaled to 2,000 users within minutes.
- Delivered backend services with AWS Lambda, Kinesis, Redshift, and relational databases.
- Mentored engineers and reviewed designs across multiple backend teams.
Two Rivers Marketing — Senior Web Developer / Architect
Nov 2007 – Nov 2013 · Des Moines, IA
- Built enterprise web applications and CMS-backed platforms for Fortune 500 clients.
- Led migration from proprietary frameworks to open-source CMS, improving developer efficiency.
Earlier roles
- • Vodaci Technologies — Software Engineer (C#, VB, SQL Server, infra support)
- • Customer Ease — Director of Technical Service (startup generalist, full-stack & infra)
Education
Drake University — B.A. Computer Science, Biology
Interests
- • Guitar & music
- • Tabletop gaming & miniature painting
- • Running the battery out of my e-bike
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Ian Lintner — Lead Engineer
Minneapolis, MN\n LinkedIn: https://linkedin.com/in/ianlintner/\n GitHub: https://github.com/ianlintner\n Portfolio: https://portfolio.hugecat.net
Summary
Lead Engineer with 20+ years building secure, event-driven, cloud-native systems. Strengths in Scala (ZIO/Akka), Kafka, Kubernetes, Terraform, OpenTelemetry, and LLM-enabled products.
Core Skills
Distributed Systems; Event-driven Architecture; Microservices; Secure APIs; IAM; SSO/OIDC/SAML; Observability; OpenTelemetry; Datadog; Grafana; Kafka; Kubernetes; Terraform; AWS; GCP; Scala; ZIO; Akka; Python; TypeScript; SQL.
Experience
Carvana — Senior Engineer II → Team Lead (AI Communications Platform), Aug 2022 – Jun 2025\n Samsung SmartThings — Senior Software Engineer, Jun 2021 – Aug 2022\n Workiva — Senior Software Engineer, Dec 2013 – Jun 2021\n Two Rivers Marketing — Senior Web Developer / Architect, Nov 2007 – Nov 2013
Education
Drake University — B.A. Computer Science, Biology
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